· Announces Partnership with PwC India to accelerate AI
innovation, enterprise transformation and global collaboration
Mumbai: Vi, one
of India’s leading telecommunications service providers, today announced the
launch of Vi Intelligence, company’s strategic AI initiative to drive AI led
transformation across its own operations as well as for its customers and
enterprises across industries to harness the power of next-gen AI and build the
future of enterprise intelligence.
At the centre of this initiative lies the Vi
Intelligence Lab, built in partnership with PwC India, to serve as an
innovation engine for developing, incubating and scaling enterprise AI
solutions. It will bring together Vi’s digital infrastructure and PwC India’s transformation expertise to
build a global innovation gateway connecting leading global AI leaders,
startups, research ecosystems and enterprises to solve real world business
challenges through AI. PwC India will set up a dedicated Centre of Excellence
team, co-located with Vi in Mumbai.
Commenting on the launch, Jagbir Singh, CTO, Vi, said,
“Telecom has long played a critical role in connecting people,
businesses and devices, but the future belongs to intelligence. Through Vi
Intelligence Lab, we are bringing together global AI expertise, strategic
partnerships and our digital infrastructure to help unlock the full potential
of AI. From enhancing customer engagement and service experiences to
reimagining cross functional processes, Vi Intelligence Lab will support
organisations in adopting AI in practical and scalable ways. Vi Intelligence Lab
is our commitment to building future ready capabilities that will help drive
innovation across the enterprise ecosystem.”
“We are on the
verge of entering an era where AI will not just transform how organisations
operate but will also fundamentally redefine how they innovate, compete, and
create value for their stakeholders. As enterprises move towards intelligent
and autonomous processes, they will need trusted ecosystems that can accelerate
innovation along with responsible AI adoption. Through Vi Intelligence Lab, PwC
India will bring its deep experience in agentic transformation to help
organisations translate AI potential into real-world capabilities that
enterprises of tomorrow will need to survive and thrive,” said Vinish
Bawa, Partner and Leader, TMT, PwC India.
Vi Intelligence Lab will be anchored around three
strategic pillars- Agentic, Assistive, and Sovereign & Responsible AI that will guide the development of AI solutions across
consumer, enterprise and operational domains and help enterprises move beyond
traditional automation towards intelligent and increasingly autonomous business
processes. Built on robust
governance frameworks, every use case passes through GRACIE, Vi's
Responsible AI framework. The Lab will promote the responsible adoption of AI,
ensuring the ethical and secure use of data, intellectual property and AI
systems.
Vi Intelligence Lab will operate through a range of
programmes, including:
•
Incubation projects
focused on solving complex business challenges
•
Development of
proprietary AI, technology and innovation capabilities to support future-ready
enterprises
•
Vi AI Open
hackathons and innovation challenges to foster experimentation and
collaboration from top global AI start-up hubs
•
A transformation AI
factory designed to rapidly move concepts from experimentation to pilot
deployment
•
AI skilling and
capability-building programmes aimed at accelerating AI adoption across the
workforce
By combining global AI innovation with telecom
expertise, Vi Intelligence Lab aims to help organisations modernise operations,
enhance customer experiences and unlock new opportunities for growth.