Chennai: Dvara
KGFS Digital Services, a subsidiary of Dvara Kshetriya Gramin Financial
Services (Dvara KGFS), which is focused on building digital infrastructure and
expanding access to financial services in rural India, announced the
appointment of Mr. Ramkumar Ratnam as Chief Executive Officer. The appointment
marks a significant step in the company’s efforts to extend the reach of
inclusive financial services through digital innovation and to improve the
financial well-being of underserved households and enterprises in rural India.
Ramkumar has been associated
with Dvara for the past 12 years, contributing significantly to the
organisation’s growth and mission. Most recently, as Chief Business Officer of
Dvara KGFS, he played a key role in strengthening customer relationships, driving
business excellence, and building resilient operations across the company’s
network. With deep expertise in inclusive finance and strong strategic
leadership capabilities, he takes on this role at a time when Dvara KGFS
Digital Services is set to expand access to a wider range of financial services
through technology and innovation, serving underserved households and
micro-enterprises more effectively.
Dvara KGFS Digital Services aims
to build a digital platform that will enable customers in rural India to access
essential digital financial services, including the Aadhaar Enabled Payment
System (AEPS), Bharat Bill Payment System (BBPS), and domestic money transfers,
closer to home while creating sustainable livelihood opportunities for rural
entrepreneurs.
Commenting on the
appointment, Mr. LVLN Murty, CEO, Dvara KGFS, said, “We are delighted to
appoint Ramkumar Ratnam as the Chief Executive Officer of Dvara KGFS Digital
Services. Over the years, he has shown deep commitment to our mission and
played a key role in strengthening our business and customer engagement. His
understanding of underserved communities, along with his strategic vision and
leadership, makes him well suited to lead this next phase of growth. We are
confident that he will drive innovation and expand access to customer-centric
financial solutions.”
Speaking about his
appointment, Mr Ramkumar Ratnam said, “I am honoured to take on this new
responsibility and lead Dvara KGFS Digital Services. Dvara has always been
committed to working towards the financial well-being of underserved
communities, and I am excited to build on that foundation. We have the chance
to provide more people with access to a wider range of financial services and
to enhance the value we generate for our customers, partners and stakeholders
through digital innovation.”
Under his leadership, the
company will focus on strengthening its digital payments ecosystem, expanding
service offerings, and deepening financial access across rural and underserved
communities.